Find your request
Sign in and open Appointments to see the booking requests associated with your account. Open a request to review its details and status. If it is missing, check that you are using the account connected to the request.
Arrange a change with the shop
Contact the shop about a new time, a service change or a cancellation. Include your booking reference and original preferred date. Do not assume a message or a second request has changed the original appointment; wait for the shop to confirm.
Get help with a missing request
If you cannot locate a request, contact WrenchFinder support with the shop name, approximate submission time and reference, if available. The shop remains the contact for repair work and appointment arrangements.