Public legal document
Cookie Policy
WrenchFinder uses essential storage, a consent-gated Mapbox map and Chatwoot support chat, and optional first-party analytics, Google Analytics, and campaign attribution controlled by your privacy choices.
Status: Public beta legal draft — publication metadata and counsel review are still pending where applicable.
2. Categories
| Category | Purpose | Current status |
|---|---|---|
| Essential | Authentication, security, consent records, and core request/session functions. | Always active |
| Functional | Optional enhanced functionality supplied by us or a third party. | Mapbox map and Chatwoot support chat; off until allowed |
| Analytics | First-party measurement and Google Analytics for public-page traffic, searches, booking-flow events, shop enquiries and contact clicks. | Off until Analytics consent is allowed |
| Advertising & marketing | First-party campaign and referral attribution, including permitted UTM and advertising click identifiers, so WrenchFinder and participating shops can understand which marketing led to visits and booking requests. | Off until Marketing consent is allowed |
Vercel Web Analytics and Speed Insights also load only after Analytics consent. They measure public-page traffic and page performance without analytics cookies. Vercel receives browser and network information; processing may occur outside Canada. We remove page URL queries and fragments and exclude account, authentication and administration pages. Withdrawing Analytics consent blocks subsequent telemetry events.
WrenchFinder does not currently load third-party advertising pixels for remarketing or cross-site behavioural profiling through this system. Marketing attribution is first-party and consent-gated.
3. Current storage and third parties
| Name or provider | Category | Purpose | Typical duration |
|---|---|---|---|
| wrenchfinder:cookie-consent / wf_cookie_consent | Essential | Records policy version, date, and choices. | Up to 6 months |
| Supabase authentication storage | Essential | Maintains sign-in and securely refreshes an authenticated session. | Session or provider-configured expiry |
| Booking confirmation session storage | Essential | Displays private confirmation details without placing them in the URL. | Browser tab session |
| wrenchfinder:analytics-session | Analytics | Stores an anonymous first-party session identifier for aggregate public-page measurement. Removed when Analytics consent is withdrawn. | Browser tab session |
| wrenchfinder.marketing.session.v1 | Analytics / Marketing | Stores an anonymous first-party session identifier used for consented measurement and attribution. | Browser tab session |
| WrenchFinder marketing session cookie | Advertising & marketing | Binds a consented anonymous campaign-attribution session to a participating shop so an eventual booking request can be attributed without placing the identifier in the URL. | Limited first-party session; removed when Marketing consent is withdrawn |
| Google Analytics (_ga / _ga_LS1QK24FG3) | Analytics | Measures public-page views, search result counts, form steps, accepted requests and contact clicks after consent. Google receives browser/device information and network requests including IP addresses, and uses cookie identifiers. We exclude raw URL queries, fragments, account IDs, contact details, vehicle details and form contents. Recognized campaign source/medium and external referrer origin are used only with Marketing consent. Advertising features are disabled. | Google-configured cookie expiry, typically up to 2 years; this property’s cookies are expired when Analytics consent is withdrawn |
| Chatwoot (cw_* cookies) | Functional | Provides support chat when you open it. Chatwoot receives messages you send and browser/network information, including your IP address. Closing chat, navigating away, or withdrawing consent ends the local chat session; messages already sent remain in the support inbox. | Local conversation cookies cleared when chat closes; server-side messages retained for support |
| Mapbox | Functional | Loads the interactive shop map and may receive IP, device, map-view, and location data when used. | Subject to Mapbox technology and policy |
4. Measurement and attribution data
With Analytics consent, WrenchFinder may record first-party events such as page, service, shop, form, booking, and quote interactions using an anonymous session identifier. Analytics-only measurement does not retain campaign source, advertising click identifiers, or referrer attribution.
With Marketing consent, WrenchFinder may additionally record campaign source, medium, campaign, content, term, permitted advertising click identifiers, and the referring host. Landing-page measurement stores the path rather than the full query string. A consented marketing session may be linked to a booking request so the selected shop can see aggregate marketing performance.
5. Browser and device controls
You can change optional choices at any time through Cookie Preferences. Withdrawing Marketing consent removes the WrenchFinder marketing session cookie; rejecting both Analytics and Marketing also clears the browser-tab measurement session where available. You can also block or delete cookies through browser settings. Doing so may sign you out, remove saved consent, or prevent parts of the platform from working.
6. Future tools and changes
Adding a materially different analytics, advertising, remarketing, or marketing technology requires a product and privacy review, an updated disclosure and policy version, and any consent required before it loads. A stored choice will not be treated as consent to a materially different or previously undisclosed tool or purpose.