Check the scope of the problem
Confirm the active workspace, page and action that failed. When possible, verify whether the issue affects one record or the whole workflow.
Collect useful evidence safely
Provide enough context for support without sending credentials or recovery links.
- Record the page or feature name.
- Record the approximate time and the action you attempted.
- Capture the visible error text when safe.
- Describe whether retrying produced the same result.
- Send the report through the verified WrenchFinder support channel.
Do not send secrets
Never include passwords, authentication tokens, private recovery URLs or database credentials in screenshots, CRM notes or support messages.
Something unclear or out of date?
Tell us which instruction needs correcting. Do not send passwords, recovery links, session tokens or unnecessary customer information.
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