Collect the information the shop needs up front
Drivers can submit service, vehicle and preferred timing details in a structured request instead of relying only on an unstructured phone message.
Online service requests
Receive structured appointment requests from your marketplace profile and shop website, then manage service, vehicle and timing details in WrenchFinder Shop OS.
Drivers can submit service, vehicle and preferred timing details in a structured request instead of relying only on an unstructured phone message.
WrenchFinder distinguishes a customer request from a confirmed appointment. The shop controls acceptance, availability and the final service arrangement.
Booking requests are designed to feed the broader Shop OS workflow so the team can keep customer and vehicle context attached as work progresses.
Shop OS is being built as a connected operating layer for participating automotive businesses. Feature availability can vary as modules move from foundation to production-ready workflows.
See the shop platform overview