Customer records make more sense with vehicle context
Automotive service is vehicle-specific. WrenchFinder structures CRM information around customers and the vehicles they bring to the shop rather than treating every request as an isolated contact.
Customer and vehicle records
Customer and vehicle CRM for auto repair shops
Organize customer, vehicle and service-request records for an auto repair business with the connected WrenchFinder Shop OS workflow.
Carry request information into future work
A structured history can reduce repeated data entry and give staff a clearer view of the vehicle and prior service interactions when a customer returns.
Keep operational records separate from public marketplace data
Shop-side customer and work information belongs in the operational workspace, while public shop information supports marketplace discovery and the shop website.
Part of the WrenchFinder shop platform
Shop OS is being built as a connected operating layer for participating automotive businesses. Feature availability can vary as modules move from foundation to production-ready workflows.
See the shop platform overview