Start a new recovery request
Use the recovery page for the email address of your existing account. Read any on-screen request error before assuming a message was sent.
- Check the email address and mailbox, including spam.
- Use the newest recovery message you requested.
- Follow its reset instructions rather than reusing an older unsuccessful link.
- After completing the reset, sign in through the normal WrenchFinder sign-in page.
If the link returns to the wrong screen
If you land on the homepage without a password-reset step, the recovery is not proven complete. Start from the recovery page again and report the problem if it repeats. Seeing a workspace is not evidence that a new password was saved.
Report without the token
Share only the page path, the visible error and the approximate time. Remove all query parameters and fragments from screenshots or URLs.
Something unclear or out of date?
Tell us which instruction needs correcting. Do not send passwords, recovery links, session tokens or unnecessary customer information.
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