DriversSupport

Should I contact the shop or WrenchFinder?

Choose the right contact for an appointment, repair, account or privacy question.

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Contact the shop for repair matters

Appointment confirmation, timing changes, diagnosis, estimates, authorization, payment and repair warranties are handled directly with the independent shop. Open its public profile for its contact information.

Contact WrenchFinder for platform matters

Use the configured support channel for account access, Help Center errors and platform/listing issues. Privacy matters use the dedicated verified privacy contact in the legal pages.

Send only what is needed

A useful report describes the page path, time and observed problem. Remove customer details that are not required.

Something unclear or out of date?

Tell us which instruction needs correcting. Do not send passwords, recovery links, session tokens or unnecessary customer information.

Article feedback email is not configured. Use an established onboarding contact or the verified contacts in Legal Notice.

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SupportReport incorrect shop information or a listing problem

Give WrenchFinder enough information to review a listing without publishing personal records.

PrivacyPrivacy and personal data

Find privacy contacts and request access, correction or eligible deletion without publishing sensitive data.

AccountA password recovery link does not work

Handle an expired, unsuccessful or misdirected recovery flow without sharing its secret URL.