Who can change it
The Shop settings page allows a shop owner or manager to update the local time zone. Other roles should ask an authorized manager to make the change.
Save the setting
Use the time-zone control, not a calendar or capacity editor.
- Open Settings in the correct active shop.
- Find Local time zone and choose the appropriate Canadian time zone.
- Select Save time zone.
- Check the success message and Current shop time.
- Review Operational setting changes for the recorded before/after values.
What changes and what does not
The setting affects Shop OS timestamps, daily counts and calendar interpretation. It does not move the stored instant of an existing appointment. It does not change opening hours, closures or capacity; those availability inputs remain onboarding/support-managed.
Something unclear or out of date?
Tell us which instruction needs correcting. Do not send passwords, recovery links, session tokens or unnecessary customer information.
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