ShopsAvailability

Set realistic booking capacity

Prepare a support-managed availability update based on real shop operations.

Content reviewed:

Availability is support-managed

Hours, closures, blocked times and capacity are currently configured through WrenchFinder onboarding/support. Shop OS does not yet expose self-service controls for these changes.

Prepare the update

Base the request on the bays, staff and service durations that actually limit the work you can accept.

  1. Identify the shop and its local time zone.
  2. List the changed hours, closure dates and affected services.
  3. Describe realistic capacity and when the change should start.
  4. Send the requirements through the verified support or established onboarding channel.
  5. Wait for confirmation and review the resulting marketplace availability.

Keep confirming customer requests

Candidate windows are informational and can change. Do not treat support-managed settings, a time-zone change or a preferred booking time as a confirmed appointment.

Something unclear or out of date?

Tell us which instruction needs correcting. Do not send passwords, recovery links, session tokens or unnecessary customer information.

Article feedback email is not configured. Use an established onboarding contact or the verified contacts in Legal Notice.

Related help articles

AvailabilitySet up shop hours and availability

Provide availability requirements to onboarding/support; there is no self-service calendar setup screen yet.

AvailabilityChange the shop time zone

Owners and managers can change the display/calendar time zone without moving an existing appointment instant.

BookingsReceive and manage customer service requests

Review a request and follow the supported contacted, confirmed, completed or cancelled lifecycle.