Contact the shop first
The current driver account has no self-service reschedule or cancellation button. Ask the shop as early as possible using its public profile or the contact details it gave you.
- Identify the shop and the requested date.
- Explain whether you need to cancel or propose a different time.
- Ask the shop to confirm the change and any applicable disclosed policy.
- Keep its response so both parties have the same appointment details.
Do not use Book again to cancel
Book again starts a new request; it does not edit or remove the earlier one. Confirm the earlier request is cancelled or changed before sending another.
Charges and refunds
A shop may have separately disclosed cancellation, deposit or no-show terms. Discuss those terms and any repair refund with the shop. WrenchFinder does not collect current repair payments.
Something unclear or out of date?
Tell us which instruction needs correcting. Do not send passwords, recovery links, session tokens or unnecessary customer information.
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