Where pricing is agreed
Setup fees, recurring service fees and included work are set in the signed Order Form or written agreement. This guide does not establish a new price, response guarantee or cancellation period.
Ask about a plan or invoice
Use the contact in your written agreement or the configured WrenchFinder support channel.
- Identify the business and the relevant Order Form or invoice reference.
- Specify the service, charge or change you need explained.
- Ask for written confirmation of a plan change and its effective date.
- Check the revised scope before relying on additional functionality.
No current platform-payment checkout
The current application does not process subscriptions or repair payments. Recording operational information is not the same as charging a card. Customer repair charges remain the shop’s responsibility.
Something unclear or out of date?
Tell us which instruction needs correcting. Do not send passwords, recovery links, session tokens or unnecessary customer information.
Article feedback email is not configured. Use an established onboarding contact or the verified contacts in Legal Notice.